Shipping Policy
Last Updated: [September 23, 2025]
At Justin’s Key to Home Life, we want your shopping experience to be as smooth and enjoyable as possible. This Shipping Policy outlines how and when we ship your orders.
1. Order Processing
Orders are processed within 1–2 business days after payment is confirmed.
Orders placed on weekends or public holidays will be processed the next business day.
2. Shipping Methods & Delivery Times
We partner with reliable carriers (UPS, FedEx, USPS, or other reputable services) to ensure your order arrives safely. Estimated delivery times (after processing) are:
Standard Shipping (U.S.): 3–7 business days
Expedited Shipping (U.S.): 2–3 business days
International Shipping: 7–21 business days (varies by destination and customs)
Delivery times are estimates and may vary due to factors outside our control (weather, carrier delays, customs inspections).
3. Shipping Costs
Standard Shipping (U.S.): Calculated at checkout
Expedited Shipping: Calculated at checkout.
International Shipping: Calculated at checkout based on weight and destination. Any applicable duties or taxes are the customer’s responsibility.
4. Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number so you can follow your package’s journey to your door.
5. Shipping Restrictions
We do not ship to P.O. Boxes or APO/FPO addresses at this time.
Some oversized items may have additional shipping fees or extended delivery times.
6. Damaged, Lost, or Delayed Shipments
If your order arrives damaged, is lost, or is significantly delayed, please contact us within 7 days of the expected delivery date at justin@justinskeytohomelife.com. We’ll work with the carrier to resolve the issue promptly.
7. Changes & Cancellations
If you need to change your shipping address or cancel an order, please email us within 12 hours of placing your order. After that, we may not be able to modify your shipment.
8. Contact Us
For any questions about shipping, please contact our support team at justin@justinskeytohomelife.com.